Booking help and contact

Need a hand? We’re here.

Stuck choosing tickets, looking for your confirmation or changing plans? Pick the help you need below.

Contact Amujamu Help with an existing booking

Jump to a section

Already booked? Start here

Check your booking details and confirmation first. Still need help? Contact the seller shown on your confirmation with your booking reference, the name on the booking and your visit date.

Getting into the park

Your confirmation explains where to go, what to show and whether you need identification.

Changing plans

Check the cancellation and date-change terms on your confirmation, then contact the seller before making new plans.

Payment question

Tell the seller what happened and include your booking reference if you have one. If you’re unsure whether a payment went through, ask before paying again.

Open my bookings Contact the Amujamu team

Let’s sort it out

For ticket questions, tell us your visit date, how many adults and children are coming, and each child’s height. Already booked with us? Include your booking reference. Please leave card details and passwords out of your message.

Write to us

Email Amujamu

[email protected]

Tell us your visit date and how many people are coming. If you have already booked, include your booking reference.

Talk to our team

Phone

+66 85 227 7525

Have your booking details ready when you call.

Start a conversation

Messenger

Message Amujamu

Ask us about tickets or your booking.

The right team for the job

Amujamu helps with this website and bookings made with us. At the park, ask an attendant or the park’s customer service team for help with rides, facilities and park rules.

Meet Amujamu Check the visitor essentials

Useful answers

Quick answers

Where’s my confirmation?

Check the inbox and spam folder for the email address you used to book. Still no luck? Contact the seller with the name on the booking and any booking or payment reference you have. Do not send full card details.

I booked with someone else. Can you change it?

Please contact the seller shown on that confirmation. They can help with payments, tickets and change requests for your booking.

Back to planning something fun?

You can pick up the ticket details or get the practical bits sorted.

See tickets and prices

Plan your visit Get directions

Siam Park Bangkok is coming soon